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Some CIC graduants during a CHRM graduation ceremony
Pan Africa Skills Director with some CIC graduants during CHRM graduation
David Lawson-Director of Studies CIC presenting a Diploma to a CIC member in Nairobi
David Lawson-Director of Studies CIC with the Directors of Pan Africa Skills
Pan Africa Director (m) presenting an award during CHRM graduation

A Program to understand the processes, nature, motivation and behaviour of individuals and groups so they can be better managed to work effectively and to improve organisational performance.

It is important for managers to understand the people-organisation relationship and the associated social systems, and to understand how best to implement and wield appropriate power and control. Awareness and management of the organisational culture and climate, and an understanding of the factors affecting employee’s commitment lead to both managerial and organisational development and effectiveness, and reflect positively on the organisation’s attitude and ability to deal with change.

Through an understanding of the processes and relationships in work organisations, of management, and the behaviour of people at work, managers should be able to make the best use of people as valuable resources to the mutual benefit of all organisational stakeholders.


Course Outline Summary

Modue 1 - Individual Differences

Module 2 - The Nature of Learning

Module 3 - The Process of Perception

Module 4 - Motivation

Module 5 - Work Groups and Teams

Module 6 - Group Processes and Behaviour

Module 7 - Organizational Control and Management Power

Module 8 - Development in Organisations

Module 9 - Conflict Management

Module 10 - Management Development

Module 11 - Organisational Improvement and Effectiveness


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