Tel: +254 20 2349816 | + 254 718 006 797
E-Mail: info@panafricaskills.co.ke

Some CIC graduants during a CHRM graduation ceremony
Pan Africa Skills Director with some CIC graduants during CHRM graduation
David Lawson-Director of Studies CIC presenting a Diploma to a CIC member in Nairobi
David Lawson-Director of Studies CIC with the Directors of Pan Africa Skills
Pan Africa Director (m) presenting an award during CHRM graduation

A Program designed specifically to train Managers for MODERN OFFICES, INCLUDING THE USE OF SOPHISTICATED EQUIPMENT/COMPUTERS

The office is responsible for services essential to the smooth running of the entire enterprise of which it is part. The office and its personnel must be well managed so those services are rapidly and efficiently provided. That requires training, supervision and control of personnel and the machines and equipment, including computers, they use; and management of the communications network, the reception, the mailroom, cashiering, accounts work, stationery, and much more.

This very practical Program provides expert training on the most important duties of modern Office Managers, Administrators, and their subordinates.

 

Course Outline Summary

Module 1- The Office and Management

Module 2 - The Office Environment

Module 3 - Office Activities and Responsibilities

Module 4 - The Management of Personnel (1)

Module 5 - The Management of Personnel (2)

Module 6 - Office Machines, Computers and Telecommunications

Module 7 - Forms and Business Documents

Module 8 - Business Letters, Memoranda and Reports

Module 9 - Dictating and Checking Letters, Outgoing Mail

Module 10 - Incoming Mail, Meetings, the Reception

Module 11 - Word Processing, Desktop Publishing, Computerisation

Module 12 - Financial Matters

 

Download Full Course Outline